01935 815195  

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About Us

Welcome to The Present Finder - The home of Unusual Gifts and Exceptional Customer Service

Here at The Present Finder we take great pride in selling unusual, high quality presents and providing an easy and enjoyable shopping experience.

All our products are hand-picked by a team of gifting experts with over 30 years experience in sourcing and selecting fantastic presents. Our ultimate goal is to ensure that the lucky recipient is surprised and delighted by the gift you have chosen for them. It is at the heart of everything we do from product selection through to packaging and customer service.

All our gifts are packaged with the utmost care and attention by our warehouse team. What’s more, we can even gift wrap for you and include gift messaging. Simply specify that you would like this service when placing your order and let us take care of it for you.

If you have any queries or in the unlikely event of a problem with your order, our Customer Services team will be more than happy to help and will always go the extra mile to ensure you are completely satisfied. Need some advice on what to choose for a Difficult Dad or Awkward Aunt? Give us a call on 01935 815195 and we will be happy to make recommendations. Our Customer Services team is available from 9-5, Monday to Friday.

We aim for 100% Customer Satisfaction but are always open to any customer feedback and criticism. If there are any areas where the Present Finder can improve then please contact us. We love talking to our customers and are always looking to improve.

To see a short but insightful video about The Present Finder, our premises and interviews with the staff please click here!

 

Our Commitment to You

Our ongoing commitment to delighting our customers is central to everything we do at The Present Finder. We aim to source the most unusual presents backed by exceptional levels of customer service and our mission is not complete until the gifts you have chosen delight the lucky recipients. That’s why we offer a No-Quibble Money-Back Guarantee on all purchases.

If for any reason, you are not delighted with your purchase we will refund your money in full or exchange your goods with no questions asked. We are happy to offer a full refund on all items returned to us within 30 days of the order being placed. What’s more, we are happy to offer full refunds for items purchased as Christmas Presents (between 1st September and 23rd December) if these items are returned to us before 31st January.

We are incredibly proud of our 98% Customer Satisfaction Score from over 17,000 reviews and counting!

 

Where to Find Us

The Present Finder was started in 2000 by Mark and Fiona Ashley Miller from a retail shop in Sherborne, Dorset and has remained in this beautiful part of the UK as the company has grown. Our head office is located within a combined office and warehousing facility in Sherborne:

The Present Finder Ltd
Unit A2
South Western Business Park
Sherborne
Dorset
DT9 3PS

If you would like to touch and feel your potential purchases then you are more than welcome to visit us at the above address and view our ranges of products. In addition we also offer a Free Click & Collect service for local customers who wish to order online but pick their purchases up from our head office.

 

The Present Finder Ltd

Owner / Director: Mark Ashley Miller BSc (Hons) 

Owner / Director & Company Secretary: Fiona Ashley Miller

Head Office & Postal Orders:

The Present Finder, Unit A2, South Western Business Park, Sherborne, Dorset DT9 3PS

Telephone: +44 (0) 1935 815195 

Email: info@thepresentfinder.co.uk 

Registered in England: 4074570

VAT Number: 760 3061 61

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