We pack all parcels ourselves in Sherborne apart from personlised items which are sent direct from our supplier. 99% of orders placed before 4pm are despatched the same day. Our cheapest delivery charge is £2.95 but you can upgrade on the Checkout Page. If you have any hesitation about stock levels or when we will despatch your order please PLEASE phone us - we love talking to you! 01935 815195.

UK Delivery

Service	Charge	Delivery Window	Delivery Time (From Despatch)
Economy Delivery 2nd Class Mail	£2.95	Mon-Sat 9am - 5pm	2 to 4 Working Days (From Despatch)
Standard Delivery 1st Class Mail	£4.95	Mon-Sat 9am - 5pm	1 to 2 Working Days (From Despatch)
Next Working Day Delivery* ^	£7.50	Mon-Fri 7am - 7pm	24hr Next Working Day (From Despatch)
Next Working Day Evening Delivery*^	£10.50	Mon-Fri 5pm - 10pm	Next Working Day PM (From Despatch)
Saturday Delivery*	£12.50	Sat 8am - 2pm	24hr Next Day Saturday (From Despatch)
All delivery times are from DATE OF DESPATCH not date of order. Please see below for detailed delivery information. * Subject to the day order is placed, postcode exemptions and circumstances beyond our control. ^ Orders must be placed by 3pm for a Next Working Day Delivery. ^ Next Working Day orders placed on a Friday by 3pm will be delivered on Monday.

Overseas Delivery - From £4.95 - We deliver to All Countries Worldwide 3 - 10 Working Days depending on destination

Your orders will be charged according to weight and will be despatched via Royal Mail Airmail or by Courier. Orders sent to The Channel Islands or outside the EU will have the VAT removed automatically before you check-out.

BFPO orders - please select "United Kingdom" as country of destination rather than BFPO country. Please use CAPITALS when entering BFPO address and if possible, include Service Number before Rank & Name. Destination town or country should NOT be included anywhere in address. Do not put any details after the BFPO number.

 

Economy Delivery - 2-4 Working Days

Your orders will be despatched within 24 hours via Royal Mail 2nd Class Delivery subject to stock availability.

 

Standard Delivery - 1-2 Working Days

Your orders will be despatched within 24 hours via Royal Mail 1st Class Delivery or by Courier. Delivery method is chosen dependant on the size, weight and value of the order and is subject to stock availability.

If your order is sent out via Courier, a signature is required but if you are not home, our courier will attempt to deliver to one of your neighbours and they will put a card through your door to let you know which neighbour has taken the delivery in for you.

 

Next Day Delivery - Next Working Day

Orders placed before 3pm Monday to Friday will be sent out the same day for a Next Working Day Delivery via Courier subject to stock availability.

If you place your order on a Friday choosing Next Day Delivery, your order will be delivered on the Next Working Day meaning Monday. If you would like your order delivered Next Day Saturday, please choose Saturday Delivery.

Orders sent out via Courier require a signature but if you are not home, our courier will attempt to deliver to one of your neighbours and they will put a card through your door to let you know which neighbour has taken the delivery in for you.

Certain UK Postcodes are subject to different timescales and maybe exempt from Next Day Delivery. See our details below.

 

 

 

Next Day Delivery PM - Next Working Day Evening Delivery

Orders placed before 3pm Monday to Friday will be sent out the same day for a Next Working Day Delivery between the hours of 5pm and 10pm via Courier subject to stock availability.

If you place your order on a Friday choosing Next Day Delivery Evening Delivery, your order will be delivered on the Next Working Day meaning Monday.

Orders sent out via Courier require a signature but if you are not home, our courier will attempt to deliver to one of your neighbours and they will put a card through your door to let you know which neighbour has taken the delivery in for you.

Certain UK Postcodes are subject to different timescales and maybe exempt from Next Day Delivery. See our details below.

 

Saturday Delivery - 24hr Next Day Saturday

Orders placed before 3pm on Friday will be sent out the same day for a Next Day Saturday Delivery between the hours of 8am and 2pm via Courier subject to stock availability.

Orders sent out via Courier require a signature but if you are not home, our courier will attempt to deliver to one of your neighbours and they will put a card through your door to let you know which neighbour has taken the delivery in for you.

Certain UK Postcodes are subject to different timescales and maybe exempt from Next Day Delivery. See our details below.

Exceptions

Some areas of the U.K. have longer delivery times because of their (relatively) remote locations. Express and Saturday deliveries are not available in these areas.

They are as follows:

Destination	Delivery (in working days)
Northern Ireland	2 - 4 days
Scottish Highlands & Islands	2 - 4 days
Scilly Isles, Isle of Man, Channel Islands	4 - 5 days
BFPO	2 - 3 days (to BFPO Sorting Office for onward despatch to destination)
The following postcodes: BT1 – 99, GY1 – 99, HS1 – 8, HS9 – 99, IM1 – 99, IV21 – 23, 26, 27, 40, 52, 53, 54, IV41 – 51, 55, 56, JE1 – 99, KA27, 28, KW15 – 17, PA41 – 49, PA60, PA61 – 75, 77, 78, PA76, PH41 (2), 42, 43, 44 TR21 – 25, ZE1 - 99	2 - 6 days

 

Other Information

Orders placed after 4pm on Standard or Super Saver Delivery and 3pm Mon-Fri for Next Day Services, during the week or at weekends are processed the following working day.

Please note that during busy seasonal times (for example Valentine's Day and especially at Christmas) there may be a slight delay in the despatch of your order. Please check the Home Page on our website for information during busy periods.